Shipping Policy
We Ship USPS — Flat Rate $8.00
All orders are shipped via USPS using our flat rate shipping at $8.00 per order, regardless of quantity. We currently ship to addresses within the United States only.
Order Fulfillment
We are a small, family-run operation based in Idaho, and yes — we actually hunt. Orders are typically fulfilled and shipped same day or next business day. However, during hunting season or periods of high volume, please allow up to 7 business days for your order to be processed and shipped. We appreciate your patience; it means we're out doing exactly what this gear was built for. You will receive a shipping confirmation email with tracking information once your order is on its way.
Holiday Closures
As a small, family-run operation, we observe major national holidays to recharge and be with our families. During these days, we aren't shipping out gear, which may result in a temporary extension of our normal processing times. Orders placed during these periods will be packed and headed your way in the order they were received as soon as we’re back in the shop. We appreciate your patience and your support.
Delivery Times
Delivery times vary by destination and are determined by USPS once your order leaves our hands. Most domestic shipments arrive within 3–7 business days after fulfillment.
Lost or Missing Packages
Once your order leaves our hands, delivery is in USPS's care. If tracking shows your package was delivered but you haven't received it, we're unable to issue a refund or replacement, as the package has been marked delivered by the carrier and is outside our control. In this case, you'll need to start a Missing Mail Search and claim directly with USPS at usps.com/help/missing-mail.htm. We're happy to provide your tracking number and any shipping details to support your claim — just reach out.
No International Shipping at This Time
We currently only ship within the United States. We hope to expand shipping options in the future — stay tuned.
Questions About Your Order?
If you have any questions or concerns about your shipment, don't hesitate to reach out. Contact us here or email us directly at deadfalldesign@gmail.com.